Privacy Policy

XineHolidays.com Privacy Policy

Welcome to XineHolidays.com, your trusted online platform for booking villas and resorts in Sri Lanka. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website. By accessing or using XineHolidays.com, you consent to the practices described in this policy.

1. Information We Collect:

a. Personal Information:
   - When you create an account or make a booking, we collect personal information such as your name, email address, phone number, and billing information.

b. Booking Information:
   - We collect information related to your bookings, including the details of the villa or resort, dates of stay, and any special requests.

c. Device and Usage Information:
   - We may collect information about your device, browser, and how you interact with our website.

2. How We Use Your Information:

a. Booking and Account Management:
   - We use your personal information to process bookings, manage reservations, and provide customer support.

b. Communication:
   - We may send you transactional emails related to your bookings and account. You may also receive promotional emails if you opt-in to our marketing communications.

c. Improving Our Services:
   - We analyze data to enhance and personalize your experience on XineHolidays.com.

3. Information Sharing:

a. Service Providers:
   - We may share your information with third-party service providers who assist in providing our services.

b. Legal Compliance:
   - We may disclose your information if required by law or in response to legal requests.

4. Security:
   - We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices:

a. Account Information:
   - You can review and update your account information at any time by logging into your account.

b. Marketing Communications:
   - You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email.

6. Cookies:
   - We use cookies to enhance your experience on XineHolidays.com. You can adjust your browser settings to disable cookies, but this may affect your ability to use our website.

7. Children's Privacy:
   - XineHolidays.com is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to the Privacy Policy:
   - We reserve the right to update or modify this Privacy Policy at any time. The updated policy will be posted on our website.

9. Contact Us:
   - If you have any questions or concerns about our Privacy Policy, please contact us at info@xineholidays.com

By using XineHolidays.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Last updated: 01/02/3024